Policies

PRIVACY POLICY:

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. This information helps us to understand customer interests and helps us improve our website.

Where required, the information may include your personal contact information and/or your company contact information. Creative Print Services will use this information to reply to your inquiries, to provide you with requested products and services, to set up your client account, and to contact you regarding new products and service that we feel will be on interest to you.

Creative Print Services will not distribute or sell your personally identifiable information to anyone.

SECURITY POLICY:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY:

Our goal is customer satisfaction and we stand behind the products we sell to our customers. If for any reason there is a problem with the product, we request that the purchaser work directly with their sales and/or sales service associate to discuss and resolve – whether through replacement of the product, discounted price or complete refund. Requests are handled on an individual basis.

SHIPPING POLICY:

Creative Print Services uses a variety of carriers including (but not limited to) our own delivery truck, FedEx, United Parcel Service (UPS) and U. S. Postal Service. Delivery time and other related requirements will be discussed at the time the order is placed.

QUESTIONS OR SUGGESTIONS:

If you have questions or suggestions about these policies, please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

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Partnering with Creative Print Services gives you unlimited potential for success by combining all the resources under one roof...creative support, matched with professional production facilities, and the knowledge and experience to meet your needs and expectations every time.

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